wordman Posted February 24, 2014 Report Share Posted February 24, 2014 Wondering if anyone else is having this renewal issue. My friend & I emailed our password reset in December for annual renewal. Got a confirmation that it had been reset. When I logged in it was only reset for 3 months (for march). My friend had the same issue. I emailed Mr. Issa to see if there was a policy change I had missed, & he responded that they had taken care of my issue. After logging into my account i find it is now set for renewal in April. Just wondering if anyone else had had this com up? Thanks! Link to comment Share on other sites More sharing options...
4profit Posted February 24, 2014 Report Share Posted February 24, 2014 it happens to me too. I reset new passwords when renew so to check when it expires likely every 4 months from now on. They used to charge me 15 IQD fee for annual renewal last time but not anymore this time Link to comment Share on other sites More sharing options...
wordman Posted February 25, 2014 Author Report Share Posted February 25, 2014 Thanks 4profit! Kinda hoping it suggested something big before the elections. Link to comment Share on other sites More sharing options...
haymon Posted February 26, 2014 Report Share Posted February 26, 2014 After one logs in, successfully, one can see the renewal date on the right side of the screen. FYI .. Link to comment Share on other sites More sharing options...
Fingers_crossed Posted February 26, 2014 Report Share Posted February 26, 2014 I renewed my PW this month 2/19. Warka says I'll need to change the PW again on 5/19. Looks like every 3 months. Link to comment Share on other sites More sharing options...
birelkart Posted March 1, 2014 Report Share Posted March 1, 2014 Changing your password is easy. Login, on the left click "Maintain Client Information", click "Change Login Password". Then you enter your old password, then your new password, then confirm your password, hit save and your done. Good luck. Link to comment Share on other sites More sharing options...
Goodlife Posted March 4, 2014 Report Share Posted March 4, 2014 Its definitely 3 months. You may get a confusing incorrect password message after renewing your password. Ignore this and try and log on with the new password you have entered. It seems to be a glitch in their system. These guys are not good at communicating. But at least we can renew our online status without waiting weeks for replies and action. Link to comment Share on other sites More sharing options...
doublek52 Posted May 14, 2014 Report Share Posted May 14, 2014 My password just stopped working and I see no way to reset it via the web-site. What do I need to do to get it reset? I sent an e-mail to Mr. Amr at e-bank@Warka-bank-iq.com on 4/28 asking him how to reset my password but I have gotten no response yet. Any advice? Link to comment Share on other sites More sharing options...
Goldiegirl Posted May 24, 2014 Report Share Posted May 24, 2014 My password just stopped working and I see no way to reset it via the web-site. What do I need to do to get it reset? I sent an e-mail to Mr. Amr at e-bank@Warka-bank-iq.com on 4/28 asking him how to reset my password but I have gotten no response yet. Any advice? No it doesn't just stop working, it has to be reset more often. You have to notify them.The answer is found in this link. http://dinarvets.com/forums/index.php?/topic/159110-warka-account-login/ I wish someone would pin this because I think many of us have answered this so many times. Make sure you complete the form that is in here. Sign it and include all the document they require. Same thing you sent when you first signed up for e-banking. Link to comment Share on other sites More sharing options...
disneyant23 Posted May 27, 2014 Report Share Posted May 27, 2014 I've been having issues looking into my accounts since last September. I emailed ebanking and Mr Issa. Mr Issa is the only one who responded. He basically forwarded my email to the ebanking team and asked them to assist me on two depressed occasions. However I never received an email from anyone else. I've emailed cservices, ebanking and Mr Issa a couple of times since then with no response. On 5/21 I sent in the ebanking renewal authorization form with the accompanying email. I've gotten no response as of yet. Here's where I'm having the issue: Asks for client ID number then type the code in and continue Then it shows a specific symbol and some words that we picked quite awhile ago If it's identifiable to you then you continue with your password That's where I'm getting stuck It keeps telling me wrong password Now I've had the same password for a good while If I changed it I can't imagine I did, I can't rennet doing it However I've emailed and explained the troubles I'm having and gotten no response. Sorry for the long post I'm at a loss and any advice would be welcome Thank you Link to comment Share on other sites More sharing options...
Duke31 Posted June 3, 2014 Report Share Posted June 3, 2014 Disneyant23 I am going through the same thing. I have been trying to get my password reset since April 5 of this year. I just sent another E-Mail and I got a quick Read Response from Mr. Issa but that is it. I don't know what else to do.... Below are the 3 e-mail address I am using: e-bank.ms@warka-bank-iq.com; e-bank@warka-bank-iq.com; ifrd@warka-bank-iq.com Anyone have any advice? Thank you Link to comment Share on other sites More sharing options...
DoD Posted June 4, 2014 Report Share Posted June 4, 2014 I've been trying for over a week to get a reply from anyone from the bank or the ISX Dept. nothing. I even logged into my account an left a message in there without any response. In the past Mr I would reply back no later than the next day. I've been with Warka since 2009 an have never had this problem. The bank is having some serious issues is my bet... Link to comment Share on other sites More sharing options...
luvalife Posted June 5, 2014 Report Share Posted June 5, 2014 (edited) Dod, I have been having the exact same issue. In the past, Mr. Issa would respond immediately. I have made several attempts and have gotten nothing! I have tried all sugesstions in this thread as well. I am trying not to react but am getting a little worried... If anyone has had this problem and resolved it, please share your experience so that we/I can get the same results. Thanks in advance. Edited June 5, 2014 by luvalife Link to comment Share on other sites More sharing options...
birelkart Posted June 5, 2014 Report Share Posted June 5, 2014 I have also had communication issues in the past. What I did was resend my original request and in the subject line I would type (example) Reset Password 1st Request, then if there was no reply in a couple of days I would resend with a subject line, Reset Password 2nd Request etc., etc., etc. To all, please pay attention to your password expiration date. Refer to the steps to reset from my earlier post. This will save a lot of headaches. Good luck! Link to comment Share on other sites More sharing options...
DoD Posted June 5, 2014 Report Share Posted June 5, 2014 I have also had communication issues in the past. What I did was resend my original request and in the subject line I would type (example) Reset Password 1st Request, then if there was no reply in a couple of days I would resend with a subject line, Reset Password 2nd Request etc., etc., etc. To all, please pay attention to your password expiration date. Refer to the steps to reset from my earlier post. This will save a lot of headaches. Good luck! Yep, tried that to, stopped at 7th request.. Link to comment Share on other sites More sharing options...
umbertino Posted June 8, 2014 Report Share Posted June 8, 2014 Yep, tried that to, stopped at 7th request.. Sorry about that DoD and everybody else with this sort of problem...Hope all you guys & gals solve this ASAP. Link to comment Share on other sites More sharing options...
MANNY99 Posted June 10, 2014 Report Share Posted June 10, 2014 I'm trying to log into my account but I'm getting a msg saying" account has expired contact the bank". can someone check please. Link to comment Share on other sites More sharing options...
haymon Posted June 20, 2014 Report Share Posted June 20, 2014 SAME PROBLEM Link to comment Share on other sites More sharing options...
4profit Posted June 20, 2014 Report Share Posted June 20, 2014 Same problem too. Mine is supposed to expire by August 1st but unable to log in. Link to comment Share on other sites More sharing options...
M. Incredible Posted June 23, 2014 Report Share Posted June 23, 2014 i just noticed that my password had expired on Sunday. I sent the renewal form and ID Sunday night and when I checked it this morning (Monday), it had been reset. I hear it has a lot to do with the time your send the e-mail. I sent it at 9:05 am Iraq time. Hope this helps. Link to comment Share on other sites More sharing options...
haymon Posted June 23, 2014 Report Share Posted June 23, 2014 Warms ducks so many times...... pardon the wine. Link to comment Share on other sites More sharing options...
JoeB Posted June 24, 2014 Report Share Posted June 24, 2014 I read on another forum that a lot of accounts had been "expired" but are working again, even for those who have not contacted the bank. 1 Link to comment Share on other sites More sharing options...
6ly410 Posted June 24, 2014 Report Share Posted June 24, 2014 Yes it's working for me it was expired and I did nothing and now it is reset. Link to comment Share on other sites More sharing options...
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