jcfrag Posted October 12, 2019 Report Share Posted October 12, 2019 On 9/29/2019 at 9:26 AM, DinarAvatar said: Well, I got back on! Well sorta. My account has expired so I have to get that taken care of. But at least I can get to the site. The error that I was getting about the cert being revoked is not one that I or you can fix. It is on the bank's side. What I had to do was set my clock back to a time before the cert got revoked. I actually did a little more than that but that is the important part. I chose september 2017 because I was sure that I had logged in at that time. I went to the site using a newly installed chrome and got a totally different privacy error. I was able to click on advanced and go to the site anyway. I was then able to enter my creds and get the Account has expired message!!! I never thought that I would be happy to see that message. I hope that helps somebody. Let me know if that works for you Da. My password expired like months ago and I have not been able too get response with a new password since. I have emailed numerous requests to numourous people cc eveyone else....My account is apparently dead in the water. I cant even check it.... 🥵 Quote Link to comment Share on other sites More sharing options...
jb4388 Posted October 12, 2019 Report Share Posted October 12, 2019 It took made several attempts to get my online password reinstated. I would email Eastern standard time around 3 AM on Sunday morning. And again on Monday at the same time. I never sent emails on Friday or Saturdays as it is their weekend off. Quote Link to comment Share on other sites More sharing options...
JoeB Posted October 12, 2019 Report Share Posted October 12, 2019 When my account suddenly needs a new password, which might happen when you do not expect it, I email Mr Issa asking him to tell the ebank department to send me a new password, as the ebank department for some strange reason do not answer to emails, actually, I have never received any email replies from them ever. Mr Issa then forwards my email to the ebank department and then they send me a new password. This is a very strange procedure for communicating with a bank but it has worked for me many times. The new password usually arrives in a few days. 1 Quote Link to comment Share on other sites More sharing options...
sandinario Posted October 16, 2019 Report Share Posted October 16, 2019 On 10/2/2019 at 9:26 PM, jb4388 said: Pretty much need to send a letter (email) yearly asking for you account to stay active. I have had it lapse a few times but with in a month more or less I have had it reactivated. I have sent more than 10 emails since march of this year without response from Mr. Isaa or customer services. Any other suggestions? Below is the text i always use: Dear Mr. Mohammad K. Issa My E-banking Subscription has expired and I’ve had problems changing my previous password. I’m requesting, please, that a reset password be sent to my email address so that I log in to my accounts again. I am extremely grateful for your help with this matter. Thank you for your kind attention to my accounts. My client Id is xxxx Quote Link to comment Share on other sites More sharing options...
jb4388 Posted October 17, 2019 Report Share Posted October 17, 2019 Here are the addresses I've used to contact Warka in the past. I also attach a Word Doc. with my ID and Signature asking the same as what you have requested in your email. Mohammad Kamal <mohammad.k.issa@warka-bank-iq.com>; e-bank.ms@warka-bank-iq.com ifrd@warka-bank-iq.com Quote Link to comment Share on other sites More sharing options...
shamalamma Posted October 23, 2019 Author Report Share Posted October 23, 2019 Howdy. Hey thanks for the information. I'll give it another shot and post result. Quote Link to comment Share on other sites More sharing options...
Onenomad Posted October 23, 2019 Report Share Posted October 23, 2019 Just to confirm I didn’t send any signed letter or attachment, text in post was all that was sent. Also no change to site once logged on, interest paid and still no function to withdraw cash. Quote Link to comment Share on other sites More sharing options...
NMP2017 Posted February 15, 2020 Report Share Posted February 15, 2020 I received the email with my new password today and have access to my account online again. Laith Alamir actually renewed the password back in Nov 2019 when I first requested it but Mr Issa never read any emails until today. So resend your emails if you still need online access renewed,,, 1 1 Quote Link to comment Share on other sites More sharing options...
64jaguar Posted February 15, 2020 Report Share Posted February 15, 2020 Good on you NMP2017, I've been emailing them for months during business hours to no avail. probably every week or two. Maybe they are starting to wake up to these requests a bit. I'll keep trying.... Quote Link to comment Share on other sites More sharing options...
birelkart Posted February 15, 2020 Report Share Posted February 15, 2020 I just received my temporary password today after 3 months of emailing every day. I am not sure, but I think our requests have been going to their SPAM box. When Mr. Issa replied, my email was marked SPAM. 1 Quote Link to comment Share on other sites More sharing options...
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