Guest views are now limited to 12 pages. If you get an "Error" message, just sign in! If you need to create an account, click here.

Jump to content
  • CRYPTO REWARDS!

    Full endorsement on this opportunity - but it's limited, so get in while you can!

SNAP Shuts down in 17 States Today


Slaydadea
 Share

Recommended Posts

Brought by the same folks that supposedly designed the Affordable Health Care Website (Xerox). Nothing to support that statement, just hear say for now. Slay.

 

People in Ohio, Michigan and 15 other states found themselves unable to use their food stamp debit-style cards on Saturday, after a routine test of backup systems by vendor Xerox Corp. resulted in a system failure.

"While the electronic benefits system is now up and running, beneficiaries in the 17 affected states continue to experience connectivity issues to access their benefits. Technical staff is addressing the issue and expect the system to be restored soon," Xerox spokeswoman Jennifer Wasmer said in an emailed statement. "Beneficiaries requiring access to their benefits can work with their local retailers who can activate an emergency voucher system where available. We appreciate our clients' patience while we work through this outage as quickly as possible."

U.S. Department of Agriculture spokeswoman Courtney Rowe underscored that the outage is not related to the government shutdown.

Shoppers left carts of groceries behind at a packed Market Basket grocery store in Biddeford, Maine, because they couldn't get their benefits, said fellow shopper Barbara Colman, of Saco, Maine. The manager put up a sign saying the EBT system was not in use. Colman, who receives the benefits, called an 800 telephone line for the program and it said the system was down due to maintenance, she said.

"That's a problem. There are a lot of families who are not going to be able to feed children because the system is being maintenanced," Colman said. She planned to reach out to local officials. "You don't want children going hungry tonight because of stupidity," she said.

Colman said the store manager promised her that he would honor the day's store flyer discounts next week.

Ohio's cash and food assistance card payment systems went down at 11 a.m., said Benjamin Johnson, a spokesman for the Ohio Department of Job and Family Services. Ohio's cash system has been fixed, but he said that its electronic benefits transfer card system is still down. Johnson said Xerox is notifying retailers to revert to the manual system, meaning customers can spend up to $50 until the system is back online. Recipients of the state's supplemental nutrition assistance program, or SNAP, should call the 800 number on the back of their card, and Xerox will guide them through the purchase process.

Illinois residents began reporting problems with their cards — known as LINK in that state — on Saturday morning, said Januari Smith, spokeswoman for the Illinois Department of Human Services.

Smith said that typically when the cards aren't working retailers can call a backup phone number to find out how much money customers have available in their account. But that information also was unavailable because of the outage, so customers weren't able to use their cards.

"It really is a bad situation but they are working to get it fixed as soon as possible," Smith said. "We hope it will be back up later today."

In Clarksdale, Miss. — one of the poorest parts of one of the poorest states in the nation — cashier Eliza Shook said dozens of customers at Corner Grocery had to put back groceries when the cards failed Saturday because they couldn't afford to pay for the food. After several hours, she put a sign on the front door to tell people about the problem.

"It's been terrible," Shook said in a phone interview. "It's just been some angry folks. That's what a lot of folks depend on."

Mississippi Department of Human Services director Rickey Berry confirmed that Xerox, the state's EBT vendor, had computer problems. He said he had been told by midafternoon that the problems were being fixed.

"I know there are a lot of mad people," Berry said.

Sheree Powell, a spokeswoman for the Oklahoma Department of Human Services, started receiving calls around 11:30 a.m. about problems with the state's card systems. More than 600,000 Oklahomans receive SNAP benefits, and money is dispersed to the cards on the first, fifth and 10th days of every month, so the disruption came at what is typically a high-use time for the cards.

Oklahoma also runs a separate debit card system for other state benefits like unemployment payments. Those cards can be used at ATMs to withdraw cash. Powell said Xerox administers both the EBT and debit card systems, and they both were down initially.

Like Ohio's Johnson, Powell said that Oklahoma's cash debit card system has since been restored, but the EBT cards for the SNAP program were still down. Powell said Oklahoma's Xerox representative told them that the problems stemmed from a power failure at a data center, and power had been restored quickly.

"It just takes a while to reboot these systems," she said, adding that she did not know where the data center was located.

Powell said that some grocery store cashiers had been speculating that the federal government's shutdown caused the problem, but state officials have been assured that that is not the case.

"We are hopeful it will be up this afternoon but we were not given a specific time frame," she said.

David Akerly, a spokesman for Michigan's Department of Human Services, also confirmed that residents in his state have reported problems using their cards.

——

Associated Press writers Lisa Rathke contributed from Montpelier, Vt., Dan Sewell from Cincinnati, Tom Murphy from Indianapolis, Sara Burnett from Chicago, Emily Wagster from Jackson, Miss., and Mary Clare Jalonick from Washington, D.C.

http://abcnews.go.com/Business/wireStory/food-stamp-debit-cards-working-states-20553952?singlePage=true

 

Link to comment
Share on other sites

O'Slummer wants us to HURT! In order to get his way, he's shut down things that HURT people, the same people that voted for him. ( No, I wasn't one of them). Why would he shut down an open memorial. If that's not HURT, what is? Everyone knows he will do anything to bring this Christian nation down to his level. His level is the stone age like he grew up in. Meanwhile he is lining his pockets with corporate "gifts". The same money we pay for groceries, clothes and the like. JMO

Edited by hitechal
  • Upvote 2
Link to comment
Share on other sites

I don't know a thing about food stamps..... is SNAP a food stamp thing.... and now there are no more stamps and its a debit card kinda thing? Wow, one more way to manipulate money... electronic food stamps... who would have thought.... So does the state or a central fed infrastructure electronically control these monies?  I guess if its federal money, and if the computer goes down, the gov't shutdown would impact by way of not having a computer tech on board to correct the glitch???

Just trying to figure it out.... if it's computerized, its not like someone is there manually entering the debits.... so it must be a glitch that took the system down.... and in 14 states... that's weird. It seems among other things, we're getting to witness all the weirdo ways the 'systems' are connected (or not)....

Link to comment
Share on other sites

you got it Rayzur...it looks like a pretty visa card...all you have to do is swipe it.....it automatically loads.

 

It was still sown here in Tulsa when we went to Sams earlier today.

 

 

aint karma a booger (I do not think I can say the other word)



Good if its down long enough you will start to be able to distinguish americans from zombies.

Its a little hard to tell the difference right now  when the zombie next to you has a better iphone then you do. 

 

Aint this the dog gone truth!!!!!!

  • Upvote 2
Link to comment
Share on other sites

I don't know a thing about food stamps..... is SNAP a food stamp thing.... and now there are no more stamps and its a debit card kinda thing? Wow, one more way to manipulate money... electronic food stamps... who would have thought.... So does the state or a central fed infrastructure electronically control these monies?  I guess if its federal money, and if the computer goes down, the gov't shutdown would impact by way of not having a computer tech on board to correct the glitch???

Just trying to figure it out.... if it's computerized, its not like someone is there manually entering the debits.... so it must be a glitch that took the system down.... and in 14 states... that's weird. It seems among other things, we're getting to witness all the weirdo ways the 'systems' are connected (or not)....

 

Yeah razor not only can you whip out a card and buy some crab legs you just tell the cashier to ring it up for up to $20 over and you get a nice crisp $20 bill to get some white wine to go along with those crab legs.  hahahahahaa What a bunch a crap. I have seen with my own eyes crack heads buy a candy bar and walk out with enough money to buy a couple rocks. On the tax payers dime. Its disgusting.  When I was very young I remember they handed out what they called commodities it consisted of the basics. Flour, cornmeal, lard, canned meat , powdered eggs and rice . This was way before they started handing out reagan cheese. My dad would hunt and fish for fresh meat and along with the commodities you made do. They were appreciated . Not like now a days where they are considered entitlements and taken for granted 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.



  • Testing the Rocker Badge!

  • Live Exchange Rate

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.