Having a problem e-mailing Warka

[M. Incredible]

I'm trying to have my online password reset. I've tried multiple times to e-mail Warka with all the paperwork attached but it comes back to me as undeliverable.

I'm sending it though AOL. I've seen that others have been contacting Warka with the same request... Have any of you had this problem?

----- The following addresses had permanent fatal errors -----

<e-bank@warka-bank-iq.com>

(reason: 550 5.7.1 Command rejected)

<ifrd@warka-bank-iq.com>

(reason: 550 5.7.1 Command rejected)

----- Transcript of session follows -----

... while talking to mail.warka-bank-iq.com.:

>>> MAIL From:<XXXXXXXXXXXX@aol.com> SIZE=713017

<<< 550 5.7.1 Command rejected

554 5.0.0 Service unavailable

I've tried to contact Warka through their website asking for alternative ways to reach them and so far no response... go figure..

Any thoughts or help would be greatly appreciated.

Thanks!

[guster]

I just received a response today from warka that my account password was reset. I think yout problem is witn your AOL account. Try using a gmail account.

[Dinars4sale]

I had the same problem, sent my info with different email provider, and everything went through.

[Goldiegirl]

Yup, me too....got mine reset the other day after sending them the information required.

They needed a signed letter that I wanted them to reset it and a copy of my drivers license. Did you send those?

[M. Incredible]

Thanks for the replies...

I remembered that I have another e-mail address with COX cable.

I resent my e-mail with a signed authorization letter and a copy of my ID. Cox sent me back a notification that it was read within a few minutes of being sent... this was on Tuesday.

I haven't had my password reset as of yet but I'm hoping that everything was in order and my attachments made it to them.

The questions I now have for any of you....

How long did it take for them to process your request?

When it is processed, will I get a confirmation e-mail?

Just wondering how long should I wait before I resend my request.

Again, Thanks for your responses... This board has the best and most helpful people!

[M. Incredible]

The questions I now have for any of you....

How long did it take for them to process your request?

When it is processed, will I get a confirmation e-mail?

My password has been reset.

I sent my request successfully on the 9th (Tuesday) and got a confirmation e-mail back on the 14th (Sunday).

Thanks again for the help..