Chat Room

[pegsue]

I have cleared cookies, uninstalled and reinstalled java, firefox, my anitvirus software and Zonealarm. Don't know what else to do. Here is the error message. Thanks, Peggy

Java Plug-in 1.6.0_20

Using JRE version 1.6.0_20-b02 Java HotSpot Client VM

User home directory = C:\Documents and Settings\Daniels

----------------------------------------------------

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

----------------------------------------------------

load: class Client.class not found.

java.lang.ClassNotFoundException: Client.class

at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.net.UnknownHostException: client11.addonchat.com

at java.net.PlainSocketImpl.connect(Unknown Source)

at java.net.SocksSocketImpl.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at sun.net.NetworkClient.doConnect(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.<init>(Unknown Source)

at sun.net.www.http.HttpClient.New(Unknown Source)

at sun.net.www.http.HttpClient.New(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at java.net.HttpURLConnection.getResponseCode(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 7 more

Exception: java.lang.ClassNotFoundException: Client.class

[TinyTim]

would restoring your computor to an earlier date work?

[Munsch]

I didn't see this in the things you have done so I am going out on a limb here .... Did you clear your cache too? .... Adam said he made some changes to the coding and for us to clear old cache so maybe this has something to do with it?

[Adam Montana]

From tech support regarding your thread:

"Response to ticket ID 39249-9017072232:

Hi,

What you can advise this user to do is update their Java once more as there has just been a new update released. If the problem still persists advise the user to uninstall their current java and download Java from http://www.java.com/en

"

Let me know if that works, preferably by PM in case I forget to check this thread again.

[pegsue]

I have cleared my cache every time I cleared the history. I tried several times to restore to a previous time as well. I will try uninstalling and reinstalling java... again.

Here is hoping!!

Thanks,

pegsue

Hallelujah!!! It works!

[pegsue]

Well, that was short lived! I was on chat for 5 minutes and it just quit working. Here is the error message.

Peggy

Java Plug-in 1.6.0_21

Using JRE version 1.6.0_21-b06 Java HotSpot Client VM

User home directory = C:\Documents and Settings\Daniels

----------------------------------------------------

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

----------------------------------------------------

AddonChat v8.60.00.09 [en, ICO:0]

Copyright © 2001-2010, AddonInteractive. All Rights Reserved.

Bootstrap...

java.version: 1.6.0_21

java.vendor: Sun Microsystems Inc.

java.class.version: 50.0

os.name: Windows XP

os.arch: x86

os.version: 5.1

Loading applet [http://client11.addonchat.com/current/AddonChat_en.zip]

Loading remote resources...

Locale: en_US

Load complete.

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/32.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/25.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/29.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/23.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/28.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/31.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/27.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/30.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/26.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/24.gif

Loaded image: http://client11.addonchat.com/current/data/datacache/emoticon/22.gif

AddonChat v8.60.00.09 [en, ICO:0]

Copyright © 2001-2010, AddonInteractive. All Rights Reserved.

Bootstrap...

java.version: 1.6.0_21

java.vendor: Sun Microsystems Inc.

java.class.version: 50.0

os.name: Windows XP

os.arch: x86

os.version: 5.1

Loading applet [http://client11.addonchat.com/current/AddonChat_en.zip]

Loading remote resources...

Error: Connection refused: connect [fatal]

Load complete.

AddonChat v8.60.00.09 [en, ICO:0]

Copyright © 2001-2010, AddonInteractive. All Rights Reserved.

Bootstrap...

java.version: 1.6.0_21

java.vendor: Sun Microsystems Inc.

java.class.version: 50.0

os.name: Windows XP

os.arch: x86

os.version: 5.1

Loading applet [http://client11.addonchat.com/current/AddonChat_en.zip]

Loading remote resources...

Error: Connection refused: connect [fatal]

Load complete.

server running at port: 1247

[Traconesu02]

I am still using ver 20 of java and no problem this is what I get:

AddonChat v8.60.00.09 [en, ICO:0]

Copyright © 2001-2010, AddonInteractive. All Rights Reserved.

Bootstrap...

java.version: 1.6.0_20

java.vendor: Sun Microsystems Inc.

java.class.version: 50.0

os.name: Windows Vista

os.arch: x86

os.version: 6.0

Loading applet [http://client11.addonchat.com/current/AddonChat_en.zip]

Loading remote resources...

Locale: en_US

Load complete.

Loaded image: http://client11.addo...emoticon/29.gif

Loaded image: http://client11.addo...emoticon/30.gif

Loaded image: http://client11.addo...emoticon/25.gif

Loaded image: http://client11.addo...emoticon/32.gif

Loaded image: http://client11.addo...emoticon/28.gif

Loaded image: http://client11.addo...emoticon/26.gif

Loaded image: http://client11.addo...emoticon/22.gif

Loaded image: http://client11.addo...emoticon/23.gif

Loaded image: http://client11.addo...emoticon/31.gif

Loaded image: http://client11.addo...emoticon/27.gif

AddonChat v8.60.00.09 [en, ICO:0]

Copyright © 2001-2010, AddonInteractive. All Rights Reserved.

Bootstrap...

java.version: 1.6.0_20

java.vendor: Sun Microsystems Inc.

java.class.version: 50.0

os.name: Windows Vista

os.arch: x86

os.version: 6.0

Loading applet [http://client11.addonchat.com/current/AddonChat_en.zip]

Loading remote resources...

Locale: en_US

Load complete.

Loaded image: http://client11.addo...emoticon/25.gif

Loaded image: http://client11.addo...emoticon/29.gif

Loaded image: http://client11.addo...emoticon/32.gif

Loaded image: http://client11.addo...emoticon/27.gif

Loaded image: http://client11.addo...emoticon/23.gif

Loaded image: http://client11.addo...emoticon/22.gif

Loaded image: http://client11.addo...emoticon/24.gif

Loaded image: http://client11.addo...emoticon/31.gif

So consequently it does not look like it is your JAVA version that is the problem since you now have ver. 21

Sorry ! I doubt if that was of any help for you but maybe.

Just checked chat room and it looks like you made it OK - Great!

It looks like pegsue has resolved her problem. After getting the error message after reloading and getting into the chat room.

8:09 PM [pegsue] Traconesu02 The reloading got me back in a little earlier but then the chat screen just changed to and error message.

8:10 PM [pegsue] Traconesu02 I cleared the history,cache etc and it came back up.

Edited July 19, 2010 by Traconesu02

[pourit]

Hey pegsue...I've tried everything I could too...I have NEVER been able to get into chat. I just gave up. I'm not that versed in computers and wouldn't know how to do more anyway. Hope you get in though. Good luck... POURITFORWARD

[Adam Montana]

Here's the final response from tech support:

"I've read the thread, and it looks like the issue has been resolved. Typically such error message (Load Class Client Not Found) indicates a cache corruption issue. This isn't a common occurrence on most modern operating systems as much as it was when most people were running XP or earlier. Essentially, the Java cache (which can be stored in either the browser or the Java virtual machine) can get corrupted from time to time which leads to this error - it occurs with all Java applets.

Resolving it simply requires that the caches be emptied, and after doing so all browsers should be shutdown before attempting to try again.

To clear the Java cache (which should be done in addition to the browser cache) have the user enter the Java Control Panel (this can be found from the Windows control panel). From the control panel click "Settings" under "Temporary Internet Files" in the "General" tab. In the Temporary File Settings window, click "Delete" to

empty the Java cache."