Success after reading the post above. I had been trying to get a new password for 7 1/2 months. Eight days ago I read the above post, sent out two emails about three days apart at First one on a Monday morning about 5:00 am Eastern standard time. Just received my new password this morning around 5 am EST. It took eight days. This is what I wrote:
To: email@example.com firstname.lastname@example.org
I would like to request a password reset for my a Warka account. I have not been able to use for sometime do to password problems.
Your Full Name
Your full account number