chatroom

[tomcat]

I have tried to gain access to the chatroom

I am a VIP member and have logged in as such

I get an error as invalid user name or password

what am I doing wrong?

[Drstain]

Try clearing your cookies or try another browser. Good Luck!

[shannybelle27]

I have tried to gain access to the chatroom

I am a VIP member and have logged in as such

I get an error as invalid user name or password

what am I doing wrong?

What are you using? chrome or mozilla firefox? Whatever your not using try the other. Chrome usually works really well.

[tomcat]

I have tried both chrome and mozilla firefox. Plus internet explorer. Also three different computers, Home, Laptop and work with no success

I get the invalid user name or password error after the message "Authenticating via HTTP"

All looks well up to that point with Java loaded

Is there something else like a switch that needs to be altered?

[DaveH]

I have tried both chrome and mozilla firefox. Plus internet explorer. Also three different computers, Home, Laptop and work with no success

I get the invalid user name or password error after the message "Authenticating via HTTP"

All looks well up to that point with Java loaded

Is there something else like a switch that needs to be altered?

I use firefox and have no problems...clear cookies and try again

[djgabrielie]

It is not the type of browser that you use ... either IE or Firefox.

The plug in "JAVA" has been the issue all along.

If you uninstall JAVA and then get the latest download from: http://www.java.com/en/download/manual.jsp

Then check to see if the new plug in was installed and activated under your browser. Tools -> add-ons

You should be fine.

I had the same problem awhile back.

My Firefox has the following.

Java Console version 6.0.21

Java Quick Starter 1.0

Also you might start the Java Console and watch what is actually happening. Tools ->Java Console

[Munsch]

I think this has something to do with your Group Membership saying "Validating" still .... Please email Adam at VIP@dinarvets.com and tell him your user name and that it is still saying validating. Once this says Members I am sure your chat will work.

[tomcat]

Thanks Munsch, I contacted Adam and now I'm good to go

Tomcat