skibot Posted February 4, 2013 Report Share Posted February 4, 2013 I renewed my membership on 1/23/13 and my account was debited $49.99 but it still shows my membership is expired. Please help! Link to comment Share on other sites More sharing options...
paperboy Posted February 4, 2013 Report Share Posted February 4, 2013 skibot - when is your expiration date? Link to comment Share on other sites More sharing options...
brbrlocke Posted February 4, 2013 Report Share Posted February 4, 2013 I am having the same problem...it shows mine expired at 5:59 this morning Link to comment Share on other sites More sharing options...
paperboy Posted February 4, 2013 Report Share Posted February 4, 2013 brbrlocke - give it a day or two after your expiration date & it should update automatically. If it doesn't, send an email to Julie at VIP@dinarvets.com and ask her to check on your status. skibot - if you renewed your membership on 1-23-13, but wasn't expiring until a later date, say 2-10-13, then you'll have to wait until after your expiration date passes to see if it's going to update. So wait until a day or two after your expiration date. If nothing updates, then send at email to Julie as stated above. Link to comment Share on other sites More sharing options...
Julie.Moore Posted February 4, 2013 Report Share Posted February 4, 2013 brbrlocke your VIP should renew at midnight. i'll check in the morning to be sure it went through skibot i have updated your VIP now that i have your email address / user name 3 Link to comment Share on other sites More sharing options...
brbrlocke Posted February 5, 2013 Report Share Posted February 5, 2013 Thank You Julie :-) Link to comment Share on other sites More sharing options...
GI_Jane Posted February 6, 2013 Report Share Posted February 6, 2013 brbrlocke your VIP should renew at midnight. i'll check in the morning to be sure it went through skibot i have updated your VIP now that i have your email address / user name Can you check on mine also Julie. It's been a few days. Link to comment Share on other sites More sharing options...
paperboy Posted February 10, 2013 Report Share Posted February 10, 2013 GI_Jane - normally Julie doesn't check the forums for messages to her. Send her an email at VIP@dinarvets.com. Link to comment Share on other sites More sharing options...
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