Ducks Quack, Eagles Soar

[RV2010]

He was waiting in line for a ride at the airport. When a cab pulled up, the

first thing Harvey noticed was that the taxi was polished to a bright shine.

Smartly dressed in a white shirt, black tie, and freshly pressed black

slacks, the cab driver jumped out and rounded the car to open the back

passenger door for Harvey ..

He handed my friend a laminated card and said: 'I'm Wally, your driver.

While I'm loading your bags in the trunk I'd like you to read my mission

statement.'

Taken aback, Harvey read the card.. It said: Wally's Mission Statement: To

get my customers to their destination in the quickest, safest and cheapest

way possible in a friendly environment...

This blew Harvey away. Especially when he noticed that the inside of the cab

matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, 'Would you like a cup of coffee? I

have a thermos of regular and one of decaf.' My friend said jokingly, 'No, I

d prefer a soft drink.' Wally smiled and said, 'No problem I have a cooler

up front with regular and Diet Coke, water and orange juice..' Almost

stuttering, Harvey said, 'I'll take a Diet Coke.'

Handing him his drink, Wally said, 'If you'd like something to read, I have

The Wall Street Journal, Time, Sports Illustrated and USA Today.'

As they were pulling away, Wally handed my friend another laminated card,

These are the stations I get and the music they play, if you'd like to

listen to the radio.'

And as if that weren't enough, Wally told Harvey that he had the air

conditioning on and asked if the temperature was comfortable for him. Then

he advised Harvey of the best route to his destination for that time of day.

He also let him know that he'd be happy to chat and tell him about some of

the sights or, if Harvey preferred, to leave him with his own thoughts.

'Tell me, Wally,' my amazed friend asked the driver, 'have you always served

customers like this?'

Wally smiled into the rear view mirror. 'No, not always.. In fact, it's only

been in the last two years. My first five years driving, I spent most of my

time complaining like all the rest of the cabbies do. Then I heard the

personal growth guru, Wayne Dyer, on the radio one day.

He had just written a book called You'll See It When You Believe It. Dyer

said that if you get up in the morning expecting to have a bad day, you'll

rarely disappoint yourself. He said, 'Stop complaining! Differentiate

yourself from your competition. Don't be a duck. Be an eagle. Ducks quack

and complain. Eagles soar above the crowd..'

'That hit me right between the eyes,' said Wally. 'Dyer was really talking

about me. I was always quacking and complaining, so I decided to change my

attitude and become an eagle. I looked around at the other cabs and their

drivers. The cabs were dirty, the drivers were unfriendly, and the customers

were unhappy. So I decided to make some changes. I put in a few at a time.

When my customers responded well, I did more.'

'I take it that has paid off for you,' Harvey said.

'It sure has,' Wally replied. 'My first year as an eagle, I doubled my

income from the previous year. This year I'll probably quadruple it. You

were lucky to get me today. I don't sit at cabstands anymore. My customers

call me for appointments on my cell phone or leave a message on my answering

machine. If I can't pick them up myself, I get a reliable cabbie friend to

do it and I take a piece of the action.'

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I

ve probably told that story to more than fifty cab drivers over the years,

and only two took the idea and ran with it. Whenever I go to their cities, I

give them a call. The rest of the drivers quacked like ducks and told me all

the reasons they couldn't do any of what I was suggesting..

Wally the Cab Driver made a different choice. He decided to stop quacking

like ducks and start soaring like eagles.

How about us? Smile, and the whole world smiles with you... The ball is in

our hands!

A man reaps what he sows. Let us not become weary in doing good, for at the

proper time we will reap a harvest if we do not give up... let us do good to

all people.

Ducks Quack, Eagles Soar.

[Kimjackie]

That was fabulous, thanks a bunch for sharing it with us all.

[zantac]

BIRD ****, MAN DUCK

A LADY WITH SKIRT PULLED UP RUN FASTER THAN MAN WITH PANTS DOWN

MAN GOES TO BED WITH ITCHY ASS WAKES UP NEXT MORNING WITH SMELLY FINGER