Please help! I have sent 4 emails all bounce back or say that Adam is busy. I have contacted the administrator that told me to send an e-mail. I renewed my subscription on 10/20/15. It expired on 10/21/15. The money has been taken out of my bank account but it says I am no longer a VIP. It is now 10/26/15 and I have been kicked out and my e-mails have not been returned. I have always been extremely impressed with your customer service. If you are not getting my e-mails you have no idea that this is even an issue. I need help please. I have been a VIP for years now and I do not want to risk the RV happening and getting kicked out. Thank you Rjmc