VIP membership

[Candy01]

Hello,

 

Last Friday 10/23 I renewed my VIP for another 5 months.  But now I cannot access VIP and I receive a message that I am NOT in VIP!!

 

Can someone get this corrected please ASAP?  I have the message right after I paid and the debit from my bank account to PROVE I PAID last week!

 

Thanks Much!

 

:(

Edited October 25, 2015 by Candy01

[paperboy]

Candy - if you renewed on Friday, then it may not be re-activated until Monday.  The VIP memberships must be entered manually by Julie, so she may not have received it in time on Friday to get it done.   So you may give it until the end of day on Monday and if you're still not in, then send her an email at VIP@dinarvets.com and she can help you.  

[Candy01]

Thanks a LOT paperboy, but I sent 2 emails to that addy from my Yahoo email last week and they BOTH bounced!

 

Guess I will have to get a NON-YAHOO email account.  Which one does Adam want?

 

[paperboy]

Candy - I've sent an email to Julie & asked her to check into this.   Hopefully, you'll start showing up as VIP soon.   

[sscook]

Adam: I received a email today stating that my VIP was expiring tomorrow the 27th. I paid for another 5 month subscription on October 21, 2015/ Invoice # 22323 / Order # 4106035360. Please let me know if there is any problem.

Thanks for all you do.

 

Scott

[Candy01]

Thanks a LOT paperboy!

 

Also, can anyone here HELP me sign up for a gmail email account?

 

I tried FOUR times yesterday and could not set one up!

 

Maybe my computer security is set too high?

 

Thanks MUCH!!

 

BTW, my VIP is STILL not activated again and it is TUESDAY!