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Showing results for tags 'corp policy is ignorant'.
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Normally I would not post this kind of story but this one simply burned right down deep into who I am. When an employee of 19 yrs does something wrong you don't just fire that employee. But when that something wrong is call 911 first and not the store manager then the company policy is wrong. And now because of this story every single criminal mind knows that they can enter a Lowe's Home Improvement store and do whatever they want. And that means that if you or I enter into a Lowe's store you are now putting your life at risk. And, no, I don't know this employee, but I abhor ignorant behavior. If, like me, you are greatly offended by this employee's termination and the wrong corp. policy you may contact Lowe's at this address. https://www.lowes.com/webapp/wcs/stores/servlet/ContactUsCategoryFAQPageView?storeId=10151&catalogId=10051&faqId=51 Lowe’s employee says she was fired for calling 911 WICHITA, Kan. (KSNW) – Questions arise after a local Lowe’s employee says she was fired for calling 911 during a shoplifting incident. The employee had worked for the store for almost 19 years and says she never knew about the shoplifting policy Lowe’s has in place. “In the heat of the moment, you see something and you react to it,” stated Norma Haden, former Lowe’s employee. That reaction was life changing for Haden. This past Saturday she says a man ran out of the west Wichita Lowe’s with a chainsaw. Haden says she chased the man, and tried to grab the tool from him, and that’s when several other customers stepped in to help. “They chased him out into the parking lot and they were trying to get the chainsaw back and get license tags, and they took off in vehicles and I stopped and that’s when I called 911,” stated Haden. After police arrived, Haden said that’s when another employee told her that it’s against Lowe’s store policy to call 911 and pursue a shoplifter instead of telling a manager. Haden has worked there for nearly 19 years, but said she didn’t know it was against policy. KSN reached out to Lowes’ corporate office to find out what exactly the policy is regarding employees and shoplifting. They released this statement: For Haden, it leaves her frustrated as she is now is looking for new work. “It’s more of just being heartbroken,” she said. Norma’s husband took to Facebook with his frustrations the post has now been shared almost 3,000 times. As for the policy at the west Wichita Lowe’s, Norma says the HR manager told her, they will now make sure to discuss the shoplifting policy with all employees to ensure everyone knows the policy.
