Support Inaction

[Maja1962]

Is anyone else having difficulty with getting a response from "support?"  I've been trying since January 21st and cannot get any reply.

[pokerplayer]

4 hours ago, Maja1962 said:

Is anyone else having difficulty with getting a response from "support system" rel="">support?"  I've been trying since January 21st and cannot get any reply.

 

   Unfortunately @Maja1962 it seems that is the case for most folks here, a lack of technical support. You could try asking @TexasGranny depending on exactly what the issue is and she may be able to help. Just remember though she is the only active Moderator left and is trying to keep the site afloat by herself.

 

  pp

[TexasGranny]

2 hours ago, pokerplayer said:

 

   Unfortunately @Maja1962 it seems that is the case for most folks here, a lack of technical support system" rel="">support. You could try asking @TexasGranny depending on exactly what the issue is and she may be able to help. Just remember though she is the only active Moderator left and is trying to keep the site afloat by herself.

 

  pp

Thanks pp - @Adam Montana could you or @Julie.Moore look into this please.

 

 

[Maja1962]

On 3/3/2025 at 4:19 PM, TexasGranny said:

Thanks pp - @Adam Montana could you or @Julie.Moore look into this please.

 

 

Seems you may be having the same experience

[Maja1962]

The inaction from support is entering the awkward phase.  It's been 6 weeks and not a peep.

This is becoming quite concerning.

[Shedagal]

This is concerning.  Apparently, not even @TexasGranny is getting a response.

 

Adam has not been online since 1/30.  Julie has not been online since 2/19.  I'm sure they can come online other ways, but that is the only way we can ascertain.

[wealthhound]

4 hours ago, Shedagal said:

This is concerning.  Apparently, not even @TexasGranny is getting a response.

 

Adam has not been online since 1/30.  Julie has not been online since 2/19.  I'm sure they can come online other ways, but that is the only way we can ascertain.

I sure got an email when monies were due!

That is probably automatic! WH

[Maja1962]

I received an invoice marked "paid" at 1:49am today for my IBC Renewal.  Yet, I cannot get a response from Julie in support for almost two months.

 

This is unacceptable.

[md11fr8dawg]

Has anyone tried to get in touch with the IBC in Seychelles to see if that quarterly $$ we pay is actually going to the Seychelles? Anyone know how to get in touch with them like a phone number. I'll have more to say after I see the response on this post.

[Shedagal]

1 hour ago, md11fr8dawg said:

Has anyone tried to get in touch with the IBC in Seychelles to see if that quarterly $$ we pay is actually going to the Seychelles? Anyone know how to get in touch with them like a phone number. I'll have more to say after I see the response on this post.

I only have Name Reserve, but I think @TexasGranny had said she had been in touch with them regarding hers.  Sorry if I misunderstood.

[TexasGranny]

1 hour ago, Shedagal said:

I only have Name Reserve info" rel="">Name Reserve, but I think @TexasGranny had said she had been in touch with them regarding hers.  Sorry if I misunderstood.

This is correct. I communicated with the office in Seychelles who then contacted Julie and she sent me an email. So, yes, I do believe that our payments are being sent to the Seychelles for the purpose of retaining our IBC.

 

[md11fr8dawg]

Ok, Thanks TG!!