cbb007 Posted January 28, 2017 Report Share Posted January 28, 2017 Hi, I just purchased a 5 month renewal for my VIP membership.My previous expiration date was 02/12/2017. My new expiration date was listed as 06/26/17.You count 150 days from the order date and you should count 150 days from the previous expiration date. Would you please correct my account and let me know what my new expiration date is.Thank you,cbb007 Quote Link to comment Share on other sites More sharing options...
Markinsa Posted January 28, 2017 Report Share Posted January 28, 2017 10 minutes ago, cbb007 said: Hi, I just purchased a 5 month renewal for my VIP membership.My previous expiration date was 02/12/2017. My new expiration date was listed as 06/26/17.You count 150 days from the order date and you should count 150 days from the previous expiration date. Would you please correct my account and let me know what my new expiration date is.Thank you,cbb007 You need to send an email to VIP@dinarvets.com for membership issues. 1 Quote Link to comment Share on other sites More sharing options...
paperboy Posted January 28, 2017 Report Share Posted January 28, 2017 Most of the time, after the original expiration date expires (2-12-17), the correct date automatically shows up (somehow adjusts itself). But with the new upgrades Adam has done lately, it may not work that way any longer. Just for info. 1 Quote Link to comment Share on other sites More sharing options...
cbb007 Posted January 30, 2017 Author Report Share Posted January 30, 2017 Hi, Last week I purchased a 5 month renewal for my VIP membership.My previous expiration date was 02/12/2017. My new expiration date was listed as 06/26/17.You still count 150 days from the order date and you should count 150 days from the previous expiration date. Please correct my account and let me know what my new expiration date is.Thank you,cbb007 I tried to email you three times to correct the problem, but each email was undelivered. I emailed support@dinarsupport.com, VIP@dinarvets.com, support@dinarvets.com. Quote Link to comment Share on other sites More sharing options...
cbb007 Posted January 30, 2017 Author Report Share Posted January 30, 2017 Hi, I just reposted my problem again because I didn't see it show up anywhere and didn't see this message before I did it. Sorry about that. I did try to email VIP@dinarvets.com and my email was undelivered. Thanks, cbb007 1 Quote Link to comment Share on other sites More sharing options...
Markinsa Posted January 30, 2017 Report Share Posted January 30, 2017 9 hours ago, cbb007 said: Hi, I just reposted my problem again because I didn't see it show up anywhere and didn't see this message before I did it. Sorry about that. I did try to email VIP@dinarvets.com and my email was undelivered. Thanks, cbb007 If you need to find a post you made, go to your profile and look at your activity. 1 Quote Link to comment Share on other sites More sharing options...
cbb007 Posted January 31, 2017 Author Report Share Posted January 31, 2017 Hi paperboy, I have tried to email VIP@dinarvets.com multiple times and every time I get a delivery failure. I can email anybody else in the world, but I can't email dinarvets. Could you please pass my problem along to Julie (I think that is her name)? If need be, she can email me at the address in my account. Thanks very much! cbb007 Quote Link to comment Share on other sites More sharing options...
paperboy Posted February 1, 2017 Report Share Posted February 1, 2017 Adam made a post in another thread that the support system was down. That may be the issue. He said he would make a post when it's back up. 1 Quote Link to comment Share on other sites More sharing options...
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