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An electronic system to receive requests and complaints from citizens


yota691
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An electronic system to receive requests and complaints from citizens

 

 

         

12/21/2015 0:00 

BAGHDAD - Wafaa Amer 

part of its ongoing quest to provide better services to the citizens of Baghdad province adopted the program (e-Government Citizen), which aims to receive requests and complaints from the public through an electronic link special Bzlk.oukal spokesman for the Baghdad governorate morning Zangana in a statement »Sabah»: The Modern programs that have sought to maintain their application aims to provide better services to citizens from within the province and beyond, noting that he and within the said context, the province has embarked earlier this month the adoption of the program (e-citizen government) which allows citizen submit requests and suggestions and complaints through the website of its own . 

He said that after receiving treatment by the province, be referred to the relevant authorities through a unified network between sections citizens affairs in ministries and provinces and departments not associated with the Ministry of all, noting that the work program mechanism is done by providing the citizen or employee request a complaint in the official page the program via the Internet and is lowered a secret number for each transaction the lifting of the citizen. 

He went Zangana he is after sending a notice of the program at the request of the four official archives to be after the receipt of the request the citizen through the calculator section of citizens affairs through the program official, noting that after all that converts This demand for the official follow-up with attachments to the official lifting it to the Directorate or the concerned section, revealing that the province has allocated a link for applications and complaints to program electronic citizen government on its website (www.ca.iq). A spokesman for the province of Baghdad, said the goal of the program is Drawing policy Court to consider the complaints of citizens about what the province provides to respond to their queries and resolve their problems and receive citizens, employees, and the study of their applications and respond to them and to strengthen communication between the province and the involvement of citizens and media outlets in activities related to citizens and employees.

 

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