jetpilotjim Posted August 17, 2015 Report Share Posted August 17, 2015 renewed VIP over a week ago...have sent several emails....no update no response....who else can i contact? Link to comment Share on other sites More sharing options...
Markinsa Posted August 17, 2015 Report Share Posted August 17, 2015 Check your spam folder for the responses. Link to comment Share on other sites More sharing options...
jetpilotjim Posted August 17, 2015 Author Report Share Posted August 17, 2015 nothing in spam either.....the money transfered right away but no response from VIP and my status hasn't changed 8 days later Link to comment Share on other sites More sharing options...
Markinsa Posted August 17, 2015 Report Share Posted August 17, 2015 nothing in spam either.....the money transfered right away but no response from VIP and my status hasn't changed 8 days later They do not "not respond" to emails. I'll forward this thread to them. Link to comment Share on other sites More sharing options...
jetpilotjim Posted August 18, 2015 Author Report Share Posted August 18, 2015 if this thread was forwarded it hasn't been responded to either Link to comment Share on other sites More sharing options...
Adam Montana Posted August 18, 2015 Report Share Posted August 18, 2015 Hey Jim, I personally answered all the tickets in the VIP support email this morning. I didn't see anything from you. Where are you sending your emails to? If it's not VIP@dinarvets.com - please try that one. Link to comment Share on other sites More sharing options...
moose 57 Posted August 19, 2015 Report Share Posted August 19, 2015 (edited) relax jetpilotjim-they do get it done!... Edited August 19, 2015 by moose 57 1 Link to comment Share on other sites More sharing options...
jetpilotjim Posted August 19, 2015 Author Report Share Posted August 19, 2015 (edited) over 5 years of VIP membership and the same address has always worked.....4 emails sent last week to vip@dinarvets.com Edited August 19, 2015 by jetpilotjim Link to comment Share on other sites More sharing options...
Adam Montana Posted August 19, 2015 Report Share Posted August 19, 2015 We haven't received anything from the email you have on file here since last November. Perhaps try from a different email account? Link to comment Share on other sites More sharing options...
Wealth-Gap Posted August 19, 2015 Report Share Posted August 19, 2015 Jim, I just noticed my VIP had expired this morning (not a good thing) lol - and I renewed without a problem. I received an email confirming it. Link to comment Share on other sites More sharing options...
jetpilotjim Posted August 19, 2015 Author Report Share Posted August 19, 2015 We haven't received anything from the email you have on file here since last November. Perhaps try from a different email account? i sent from a different email and it went through....i got a renewal notice on the email i have always used..... i also got an update from you a couple of weeks ago on the same account....thanks Link to comment Share on other sites More sharing options...
Adam Montana Posted August 20, 2015 Report Share Posted August 20, 2015 i sent from a different email and it went through....i got a renewal notice on the email i have always used..... i also got an update from you a couple of weeks ago on the same account....thanks Looks like you are back in VIP 1 Link to comment Share on other sites More sharing options...
ixic Posted September 3, 2015 Report Share Posted September 3, 2015 I am in the same boat. Renewed my VIP Monday 8/31, still waiting to be allowed access to VIP forums. Sent a support ticket last night. Just letting you know...patiently waiting... 1 Link to comment Share on other sites More sharing options...
Adam Montana Posted September 3, 2015 Report Share Posted September 3, 2015 I am in the same boat. Renewed my VIP Monday 8/31, still waiting to be allowed access to VIP forums. Sent a support ticket last night. Just letting you know...patiently waiting... Hi, I don't see anything in the support queue from the email you used here on DV. Did you send it to VIP@dinarvets.com ? Link to comment Share on other sites More sharing options...
ixic Posted September 3, 2015 Report Share Posted September 3, 2015 My email was recently changed so I could sign up for VIP, I used a different email for DV but thought I changed it over to the current email for Dinar support. I'll check again to make sure both accounts have the same email. 1 Link to comment Share on other sites More sharing options...
ixic Posted September 4, 2015 Report Share Posted September 4, 2015 Hi, I don't see anything in the support queue from the email you used here on DV. Did you send it to VIP@dinarvets.com ? I just emailed VIP@dinarvets.com with my email info. 1 Link to comment Share on other sites More sharing options...
realestatelady Posted September 4, 2015 Report Share Posted September 4, 2015 I renewed my VIP, got invoice no ect. Few days later/ still not allowed access to anything. Please help Thanks realestatelady Link to comment Share on other sites More sharing options...
TexasGranny Posted September 4, 2015 Report Share Posted September 4, 2015 I renewed my VIP, got invoice no ect. Few days later/ still not allowed access to anything. Please help Thanks realestatelady You are not showing to be VIP on your profile. Please send an email to VIP@dinarvets.com for assistance. Link to comment Share on other sites More sharing options...
paperboy Posted September 5, 2015 Report Share Posted September 5, 2015 ixic & realestatelady - you are both now showing as VIP's on your profiles. So you should both have access to the VIP forum. 1 Link to comment Share on other sites More sharing options...
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