bsndhn Posted November 16, 2013 Report Share Posted November 16, 2013 Need help resetting password.. Platinum VIP. Instructions not received after multiple attempts. ibblessed Link to comment Share on other sites More sharing options...
TexasGranny Posted November 16, 2013 Report Share Posted November 16, 2013 I believe your Platinum account is "bsndhn" Your email address may be the problem. Since you have requested help through the system, the responses were sent to your email address (it is automatic). Please check your spam folder. Click here to try again. http://dinarvets.com/forums/index.php?app=core&module=global§ion=lostpass Link to comment Share on other sites More sharing options...
bsndhn Posted November 17, 2013 Author Report Share Posted November 17, 2013 Just tried with bsndhn Not recognized Junk folder empty Link to comment Share on other sites More sharing options...
TexasGranny Posted November 19, 2013 Report Share Posted November 19, 2013 Just tried with bsndhn Not recognized Junk folder empty Send an email to VIP@dinarvets.com from the email account for bsndhn. You will receive a response the same day so be sure to whitelist @dinarvets.com Link to comment Share on other sites More sharing options...
bsndhn Posted November 21, 2013 Author Report Share Posted November 21, 2013 (edited) I sent the email with my ********@graceba.net again after adding VIP@dinarvers.com to my safe list with no response..Is there something else we can do? Edited November 21, 2013 by TexasGranny Link to comment Share on other sites More sharing options...
TexasGranny Posted November 21, 2013 Report Share Posted November 21, 2013 I sent the email with my *********@graceba.net again after adding VIP@dinarvers.com to my safe list with no response.. Is there something else we can do? You have spelled dinarvets.com incorrectly in your post. Your message will not be received if it is not VIP@dinarvets.com Also your whitelist will not assure you receive the messages if the name is incorrectly spelled there. One more thing, your email appears to be through a local ISP (I have blocked it out for privacy) - they will have a spam filter which may not be allowing you to receive your messages. It is recommended that you get a gmail account through google as they appear to be the most reliable. Link to comment Share on other sites More sharing options...
bsndhn Posted November 21, 2013 Author Report Share Posted November 21, 2013 I have a gmail account, bsndhn@gmail.com How do switch over to it? Link to comment Share on other sites More sharing options...
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