Our Father who art in heaven
Holy be thy name.
Thy Kindom will be done on earth as it is in heaven.
Give me this day and my daily bread.
And forgive me of my tresspasses
as I forgive those that have tresspassed against me.
Lead me not into temptation but deliverance from evil.
AMEN
AMEN
AMEN
I had the same problem when I purchased it. Send them an e-mail with your info and problem to vip@dinarvets.com. I received a fix within a day, the problem was on their side.