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About hvault

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  1. Thanks Adam!. Response sent!
  2. Thanks Adam for looking at this issue. Yes, I posted a followup to thread # 4525 AFTER the Aug 4 reply but indeed no longer visible. The new request for update posted just 2 days ago was #5340 to OSI Support, but indeed no longer visible either. But I have a screenshot if you need it. Cheers!
  3. Hi, how do I contact Support other than through the Support tab on the top of the page? I have posted follow up requests to my orders for a month in the Support tab, but my tickets keep "disappearing from the screen" within 24-48 hrs of posting, on 4 different occasions now. I did a screenshot of my latest post 2 days ago so I have documentation if anyone (of the staff) is interested. Cheers, hvault
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