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nanna51

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  1. Would like to thank the staff for getting my subscriptions problem resolved. Great Job!
  2. Once again I am asking for help. I tried again with the email vip@dinarvets.com and it came back with permanent fatal error. I have been asking since Sept. 25 for someone from the staff to contact me via my email address. I know you have it on file because I have gotten emails from Adam. I have been a member since 2010. I would HATE for all of my money I have paid to be in vain here at the end. I have paid my renewal and I have a receipt showing just that; however, I am not showed as a VIP member on this site. I am begging once again for someone to contact me. PLEASE
  3. I just did what you instructed and it came back with vip@dinarvets.com has a permanent fatal error. Please check my file and email me. I have paid my money for a 3 month renewal but am not listed as a VIP. My email address is in your file. I know this because I have gotten emails from Adam before. Please do something.
  4. I just sent another email to vip@dinarvets.com and once again it was returned. The message said that vip@dinarvets has a permanent fatal error. Please check my records and email me what we need to do to get this problem resolved. I have been at this since September 25. I know you have my email because you have sent me emails before. I have been a VIP member for a long time and I do not want all my money wasted here at the end just because no one will contact me to help me get this problem straight. Please do something.
  5. Texas Granny I have sent it to the address you gave me. I have sent it both ways and they all come back.
  6. Do you think Julie could send me an email. My email address should still be on record. I have been emailing to both VIP@dinarvets.com and vip@dinarvets.com for days. All of the emails are returned. I really need to get this problem resolved.
  7. Does anyone have an administrator's email address. I have been trying since the 21st to get someone to correct a problem with my payment. I have emailed the information to VIP@dinarvets.com several times and it keeps getting returned. I have paid my money for VIP, but I am not registered. Administration should have my email on file. PLEASE, SOMEONE HELP ME.
  8. Does anyone have an administrator's email address. I have been trying since the 21st to get someone to correct a problem with my payment. I have emailed the information to VIP@dinarvets.com several times and it keeps getting returned. I have paid my money for VIP, but I am not registered. PLEASE, SOMEONE HELP ME.
  9. My VIP subscription expired on Sept. 25, on Sept 21 I renewed my subscription. On Sept. 23, I got an email from Dinar Vets saying my subscription would expire. I have been trying to get this problem solved since then. I have sent several emails to VIPdinarvets.com and they have all been returned. I have a receipt showing I have paid my VIP dues for three more months. I have been a member for a few years and the only other time I have had a problem was last time I renewed. I don't know what is happening, but could you please correct this. My transaction number is ************ and my invoice number is *****************-USD. Please contact me as soon as possible so we can resolve this problem. Respectfully, Nanna51
  10. I am trying to get reach one of the administrators. I have tried the email address (VIPdinarvets.com) but it keeps being returned. Does anyone have the correct email address.
  11. I paid to renew my membership but they did not update it. I have my invoice number for proof of payment. Who do I need to contact and how do I contact them. They are now showing that I am not a VIP member any longer.
  12. If one is already a VIP member, but pays every three months, are we able to continue with the membership once you close VIP? I heard that we could not renew our membership if it ends after you stop the VIP membership.
  13. I renewed my subscription but it is not showing that is is renewed. Who do I need to contact.
  14. nanna51

    Adam

    Please verify me as well. Thanks.
  15. Heavyduty053, I agree. There is no reason to be rude. A lot of people are new at this and just want to be sure they understand.
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