Starrider Posted May 24, 2017 Report Share Posted May 24, 2017 Ry Called me last night and ask me to notify tech support about this. He got that ransom virus and his laptop crashed so he bought a new laptop and can't log in the message he gets is no email recognized with his permission you could send me directions I can pass on to him if he still cant get logged in after your help. Thank you on his behalf Star 2 Quote Link to comment Share on other sites More sharing options...
Starrider Posted May 24, 2017 Author Report Share Posted May 24, 2017 FYI I'm 3 hours behind him AZ vs Mi time. Star 2 Quote Link to comment Share on other sites More sharing options...
TexasGranny Posted May 24, 2017 Report Share Posted May 24, 2017 Remind him that his login username is his display name and if he can't remember his password to click on the forgot password link. His email on record is his hotmail account. 45 minutes ago, Starrider said: FYI I'm 3 hours behind him AZ vs Mi time. Star If the above instructions do not solve the problem, tell him to submit a trouble ticket by clicking on the support tab at the top of the page. 2 Quote Link to comment Share on other sites More sharing options...
Starrider Posted May 24, 2017 Author Report Share Posted May 24, 2017 (edited) We could not find a member account with that email address. Please verify the information and resubmit the form. This is what he gets using his Riley email account he said that nothing is sent back to him to change the password Edited May 24, 2017 by Starrider 2 Quote Link to comment Share on other sites More sharing options...
Markinsa Posted May 24, 2017 Report Share Posted May 24, 2017 3 hours ago, Starrider said: We could not find a member account with that email address. Please verify the information and resubmit the form. This is what he gets using his Riley email account he said that nothing is sent back to him to change the password Do not use your email address as your login. Use Flash101. 2 Quote Link to comment Share on other sites More sharing options...
Starrider Posted May 24, 2017 Author Report Share Posted May 24, 2017 1 hour ago, Markinsa said: Do not use your email address as your login. Use Flash101. He said he is. its that he's not receiving the email with the new code to change his password. Star 3 Quote Link to comment Share on other sites More sharing options...
TexasGranny Posted May 24, 2017 Report Share Posted May 24, 2017 (edited) 6 hours ago, Starrider said: He said he is. its that he's not receiving the email with the new code to change his password. Star Not supposed to post email addresses here but he is checking the wrong address for the password email. Tell him to check his Let me know when you give him this info and I will delete it from this thread. Edited May 25, 2017 by TexasGranny deleted email 2 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 1 hour ago, TexasGranny said: Not supposed to post email addresses here but he is checking the wrong address for the password email. Tell him to check his Let me know when you give him this info and I will delete it from this thread. Thnx D & TG I'm in. 101 2 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 TG PLZ delete email asap. Luv Ya always 101 1 Quote Link to comment Share on other sites More sharing options...
Synopsis Posted May 25, 2017 Report Share Posted May 25, 2017 Just now, Flash101 said: Thnx D & TG I'm in. 101 Hey, Flash101, what about all the help StarRider provided to get you back in here???!!! 1 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 (edited) 1 minute ago, Synopsis said: Hey, Flash101, what about all the help StarRider provided to get you back in here???!!! I did say Thnx D + she'll get a phone call l8r. 101 Edited May 25, 2017 by Flash101 1 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 + 1 for every1. 101 1 Quote Link to comment Share on other sites More sharing options...
SnowGlobe7 Posted May 25, 2017 Report Share Posted May 25, 2017 Oh I got your email now buddy... Just kidding folks...just kidding 2 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 31 minutes ago, SnowGlobe7 said: Oh I got your email now buddy... Just kidding folks...just kidding 101 1 Quote Link to comment Share on other sites More sharing options...
Synopsis Posted May 25, 2017 Report Share Posted May 25, 2017 Welcome Back, Flash101! Hope everything has settled out and is going your way! Quote Link to comment Share on other sites More sharing options...
nstoolman1 Posted May 25, 2017 Report Share Posted May 25, 2017 Yea. Welcome back. Passwords can be frustrating. 1 Quote Link to comment Share on other sites More sharing options...
Flash101 Posted May 25, 2017 Report Share Posted May 25, 2017 8 hours ago, SnowGlobe7 said: Oh I got your email now buddy... Just kidding folks...just kidding That was an old email from when I sign up many years ago before the oilman was around I wanna say back in 05 I think dought if it still works by now. 101 1 Quote Link to comment Share on other sites More sharing options...
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