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Flash101 cannot in logged in


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Ry

Called me last night and ask me to notify tech support about this.

He got that ransom virus and his laptop crashed so he bought a new laptop and can't log in the message he gets is no email recognized with his permission you could send me directions I can pass on to him if he still cant get logged in after your help.

 

Thank you on his behalf

Star 

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Remind him that his login username is his display name and if he can't remember his password to click on the forgot password link. His email on record is his hotmail account.

 

45 minutes ago, Starrider said:

FYI

I'm 3 hours behind him AZ vs Mi time.

Star

 

If the above instructions do not solve the problem, tell him to submit a trouble ticket by clicking on the support tab at the top of the page.

 

:cowboy2:

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We could not find a member account with that email address. Please verify the information and resubmit the form. This is what he gets using his Riley email account he said that nothing is sent back to him to change the password

Edited by Starrider
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3 hours ago, Starrider said:

We could not find a member account with that email address. Please verify the information and resubmit the form. This is what he gets using his Riley email account he said that nothing is sent back to him to change the password

 

Do not use your email address as your login. Use Flash101.

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6 hours ago, Starrider said:

He said he is. its that he's not receiving the email with the new code to change his password.

Star

 

Not supposed to post email addresses here but he is checking the wrong address for the password email. Tell him to check his 

 
 
Let me know when you give him this info and I will delete it from this thread.
 
:cowboy2:
Edited by TexasGranny
deleted email
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1 hour ago, TexasGranny said:

 

Not supposed to post email addresses here but he is checking the wrong address for the password email. Tell him to check his 

 
 
Let me know when you give him this info and I will delete it from this thread.
 
:cowboy2:

Thnx D & TG I'm in.

101

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1 minute ago, Synopsis said:

 

Hey, Flash101, what about all the help StarRider provided to get you back in here???!!! :o   :o   :o

I did say Thnx D + she'll get a phone call l8r.

101

 

Edited by Flash101
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8 hours ago, SnowGlobe7 said:

Oh I got your email now buddy...:o:P:ph34r:

Just kidding folks...just kidding

That was an old email from when I sign up many years ago before the oilman was around I wanna say back in 05 I think dought if it still works by now.

101

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