NeedRv Posted April 24, 2017 Report Share Posted April 24, 2017 Hello This morning (April 21) I was charged for the 3 month VIP membership (49.99). Now my membership is up on 5/5, but I am not sure why it was automatically renewed. Maybe I checked remember my card information last renew period but I didnt think it was going to renew automatically. I could of used the current discount code "byebyenewsletter" can this be applied??? Also can the change be made to NOT renew automatically?? My order number is Order #4569 Thank you NeedRv Link to comment Share on other sites More sharing options...
Markinsa Posted April 24, 2017 Report Share Posted April 24, 2017 Please use the support tab above In the menu to submit a help ticket. 1 Link to comment Share on other sites More sharing options...
NeedRv Posted April 24, 2017 Author Report Share Posted April 24, 2017 I have already.... I did it on Friday, but no response....so thats why I posted here.... just covering all bases... Link to comment Share on other sites More sharing options...
paperboy Posted April 24, 2017 Report Share Posted April 24, 2017 NeedRv - Julie doesn't check the forums for issues to solve. Since you sent your support request in on Friday, she doesn't work on weekends and sometimes it takes a couple of days for her to get back with you. But she will for sure! Link to comment Share on other sites More sharing options...
NeedRv Posted April 24, 2017 Author Report Share Posted April 24, 2017 ok Link to comment Share on other sites More sharing options...
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