Lotsofdreams Posted January 30, 2017 Report Share Posted January 30, 2017 Hello, Hoping someone can help me. I lost my password and have a hotmail account. I am unable to get it reset. The system is not letting me reset. I tried to email support, but I don't get a response. I think it has something to do with hotmail not being recognized with the DV system anymore. I created a dummy account with gmail, but need to get access to my Platunum VIP account. Can someone help? Thanks so much!! 😊 Quote Link to comment Share on other sites More sharing options...
Lotsofdreams Posted January 30, 2017 Author Report Share Posted January 30, 2017 Hello, Hoping someone can help me. I lost my password and have a hotmail account. I am unable to get it reset. The system is not letting me reset. I tried to email support, but I don't get a response. I think it has something to do with hotmail not being recognized with the DV system anymore. I created a dummy account with gmail, but need to get access to my Platunum VIP account. Can someone help? Thanks so much!! 😊 Quote Link to comment Share on other sites More sharing options...
Adam Montana Posted January 31, 2017 Report Share Posted January 31, 2017 The support system is being fixed right now, I will let you know when it's up! Sorry for the delay. 3 Quote Link to comment Share on other sites More sharing options...
Lotsofdreams Posted February 1, 2017 Author Report Share Posted February 1, 2017 Thanks Adam 😊 Quote Link to comment Share on other sites More sharing options...
Adam Montana Posted February 1, 2017 Report Share Posted February 1, 2017 For now please just use the "Contact" page, but you have to open it in a new window. This should work for you: --> https://goo.gl/BNFgYW <-- 2 Quote Link to comment Share on other sites More sharing options...
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