Posted 23 May 2010 - 06:01 AM
I think the Chase response is pretty reasonable, regardless of which third world country has the call centre.
If you walk in to a bank and ask about dinar, it is likely to be treated as a dumb question, and they ALWAYS get dumb answers!
If you want to find out what a bank is doing, phone up and make an appointment with their Foreign Currency Manager, or the Branch Manager. Never start at the bottom. Call the manager, and get put onto one of his subordinates and you are already about 4 levels ahead of the Teller, or the Doorman!