springbank Posted July 28, 2014 Report Share Posted July 28, 2014 Probably a dumb question, but I've been trying to signup for the VIP membership. What is an "Existing VIP Certificate Number/Name or OSI Username:"? thanks, Verne Link to comment Share on other sites More sharing options...
Markinsa Posted July 28, 2014 Report Share Posted July 28, 2014 Go to the thread below if you are having trouble subscribing. http://dinarvets.com/forums/index.php?/topic/143364-having-trouble-with-vip-payment-read-this/ - Link to comment Share on other sites More sharing options...
TexasGranny Posted July 28, 2014 Report Share Posted July 28, 2014 Probably a dumb question, but I've been trying to signup for the VIP membership. What is an "Existing VIP Certificate Number/Name or OSI Username:"? thanks, Verne Just enter your name (not user ID). Since you are not a VIP member now there is no Certificate number. Link to comment Share on other sites More sharing options...
babylexi Posted July 28, 2014 Report Share Posted July 28, 2014 I tried to sign up for the special lifetime VIP yesterday. It kept saying transaction declined. I tried to sign up four times and again transaction was declined. I then pulled up my credit card account to see if there was a problem there and saw that my account had been charged four times for the lifetime VIP, a total of $770.00.I was also charged for two regular VIP memberships, at a total of $99.98. I have sent an email to VIP@hotmail.com but I am asking help anyway I can to have this matter resolved.as soon as possible. I need the money refunded to my account. Thank you for your help. Link to comment Share on other sites More sharing options...
TexasGranny Posted July 28, 2014 Report Share Posted July 28, 2014 I tried to sign up for the special lifetime VIP yesterday. It kept saying transaction declined. I tried to sign up four times and again transaction was declined. I then pulled up my credit card account to see if there was a problem there and saw that my account had been charged four times for the lifetime VIP, a total of $770.00.I was also charged for two regular VIP memberships, at a total of $99.98. I have sent an email to VIP@hotmail.com but I am asking help anyway I can to have this matter resolved.as soon as possible. I need the money refunded to my account. Thank you for your help. Have no idea what might have happened but sending an email to VIP@hotmail.com is not going to help. Please send an email to VIP@dinarvets.com and Julie will be able to straighten this out for you. Link to comment Share on other sites More sharing options...
cottn68 Posted August 21, 2014 Report Share Posted August 21, 2014 Are there any current discounts for VIP? Link to comment Share on other sites More sharing options...
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